Our Progress
“Hilton was founded on the noble premise that travel can make the world a better place and that premise still guides us today.”
Christopher J. Nassetta, President & Chief Executive Officer, Hilton
In line with this vision, we set bold Travel with Purpose 2030 Goals to redefine sustainable travel.
2030 Goal Tracking
Since the launch of our Travel with Purpose 2030 Goals in May 2018, we have been tracking all targets to ensure that we reach our goals. Below is a progress report on all targets. For additional reporting, please visit the Our Reporting page.
GOAL STATUS LEGEND
Ongoing
Making progress
On Track
Complete
Categories:
Environmental: Building A More Sustainable Future
WATTS
SDGs
HILTON’S 2030 GOALS
Reduce Scope 1 and 2 carbon emissions intensity from managed hotels by 75% (MT CO2e/m2, 2008 baseline)
PROGRESS AND MILESTONES
- Achieved 45.1% reduction in carbon emissions intensity from 2008 baseline for managed hotels as of end of year (EOY) 2023
STATUS
Reduce Scope 3 carbon emissions intensity from franchised hotels by 56% by working collaboratively with franchisees (MT CO2e/m2, 2008 baseline)
- Achieved 25.1% reduction in carbon emissions intensity from 2008 baseline for franchised hotels as of EOY 2023
Align with global environmental certifications that require third-party verification (e.g., certification to ISO 14001, 50001, 9001; US EPA ENERGY STAR)
- Facilitated ongoing certification to ISO standards for our hotel portfolio, including ISO 14001 (Environmental Management), ISO 50001 (Energy Management) and ISO 9001 (Quality Management)
WATER
SDGs
HILTON’S 2030 GOALS
Reduce water use intensity in our managed operations by 50% (Liters/m², 2008 baseline)
PROGRESS AND MILESTONES
- Achieved 26.5% reduction in water intensity from 2008 baseline for managed hotels as of EOY 2023
STATUS
Activate 20 community water projects to increase access and resilience
- Completed 12 community water projects to increase access to clean water and protect the water resources in the communities where we operate since 2019, including three in 2023
WASTE
SDGs
HILTON’S 2030 GOALS
Reduce landfilled waste intensity in our managed operations by 50% (MT/m², 2008 baseline)
PROGRESS AND MILESTONES
- Achieved 63.7% reduction in landfilled waste intensity from 2008 baseline for managed hotels as of EOY 2023
STATUS
Reduce food waste across our global operations by implementing a food waste reduction program in every kitchen
- Utilized the Hotel Kitchen Toolkit and other resources to provide valuable food waste reduction guidance to all hotels
Send zero soap to landfill by recycling all used guest soap bars, where available
- 82% of hotels partnered with soap recycling organizations
Social: Creating an Engine of Opportunity
CAREERS
SDGs
HILTON’S 2030 GOALS
Create 5 million cumulative learning and career growth opportunities for Team Members and communities with a focus on underrepresented groups
PROGRESS AND MILESTONES
- Created a total of 1.5M+ learning and career growth opportunities since 2022, including 860k+ in 2023
STATUS
Aspire to achieve global gender parity and 25% U.S. ethnic representation at our corporate leadership levels by the end of 2027
- As of year-end 2023 our corporate leadership is 42% women (global)
- As of year-end 2023 our corporate leadership is 20% ethnically diverse (US)
COMMUNITIES
SDGs
HILTON’S 2030 GOALS
Meaningfully impact 20 million community members
PROGRESS AND MILESTONES
- Hilton and the HGF meaningfully impacted community members through local support, disaster relief efforts and economic opportunities, collectively impacting 5.48M+ community members since 2022
STATUS
Contribute 10 million volunteer hours
- Achieved 2.5M+ total reported volunteer hours since 2017, including 377k+ in 2023
Award 300+ Action Grants for hotel-led social and environmental impact projects that provide local support for our communities
- Awarded 117 Action Grants since 2022 to nonprofit organizations around the globe for hotel-led social and environmental impact projects
Participate in food donation programs, where allowed by law (managed hotels)
- Required all managed hotels in North America to have a food donation program
Design, standup and activate a disaster relief program to support our community members and Team Members
- Revised and implemented Disaster Response Playbook
- Distributed nearly $4 million in critical financial support to 6k+ Team Members impacted by disasters, crisis and personal hardship instances since 2014, including $865k+ to 3.4k+ Team Members in 2023
Leverage our large global footprint and deep integration within our communities to expand local sourcing and business with diverse and small suppliers
- Achieved sourcing from 2,200+ women-, minority-, veteran-, and disabled-owned businesses and our supplier spend with these valued partners has reached $467 million in 2023
- Dedicated substantial efforts to elevate locally sourced food offerings in the EMEA region including in the United Kingdom (UK) the Netherlands, Germany, Egypt, the UAE and Saudi Arabia
CONDUCT
SDGs
HILTON’S 2030 GOALS
Embed ESG due diligence across our supply chain and partner with suppliers to advance positive impact
PROGRESS AND MILESTONES
- Launched the Human Rights Questionnaire (HRQ) within our supplier risk management tool to assess human rights risks associated with high-spend and high-risk suppliers
- Achieved EcoVadis ESG ratings for 30% of key suppliers across our Americas and EMEA regions; 19% of rated suppliers are engaged in corrective actions
STATUS
Promote responsible sourcing of beef, poultry, pork, eggs, seafood and produce from third-party recognized and/or certified suppliers across our managed hotels
- Continued to make progress on responsible sourcing of beef, poultry, pork, eggs, seafood and produce. Learn more about our progress on our responsible sourcing goals
Engage guests in supporting responsible travel and destination stewardship
- Continued to support sustainable travel through offering EV chargers, sustainable meetings and events and low carbon menu offerings