Social Impact

We are committed to driving positive social impact in the thousands of communities we serve.

As a business of people serving people, our primary focus is creating a culture that best serves our Team Members, business partners, and community members. We foster inclusive growth by enabling everyone to participate in and benefit from travel. From empowering our Team Members to bring their full selves to work to creating opportunities for all in our communities; from creating market access for local and diverse suppliers to showcasing local culture to our guests – we are committed to driving positive social impact. We contribute our time, skills and resources to building capacity and resilience in our destinations, including in times of disaster – and we bring urgent focus and committed action to the pursuit of Diversity, Equity & Inclusion and to the protection of human rights.

Creating an Engine of Opportunity

Our Global Possibilities

For more than one hundred years, Hilton has been an engine of opportunity for people and communities around the world. As the world recovers from the pandemic, our social impact work is more important than ever, and we take great pride in supporting our communities as they emerge from the crisis.

Learn more on p. 26 of our 2021 ESG Report

In 2022, we will be enhancing our existing Travel with Purpose social goals to further commit to the areas where we can have the greatest impact, including supporting career opportunities, community impact, and responsible, inclusive conduct across our business. Hilton was named by Fortune and Great Place to Work the #1 Best Big Company to Work For in the U.S. and #3 World’s Best Workplace


Learning & Growth Opportunities for All

We know that when our Team Members thrive, so do our guests and our communities. We are committed to providing industry-leading programs that empower Team Members to be their best selves in and outside of work, while creating meaningful personal and professional growth opportunities.


We believe diversity makes us stronger, more innovative, and more representative of the many guests and communities we serve around the world. We are proud to create a culture where all are welcomed and celebrated. DiversityInc recognizes Hilton as #1 on its “Top 50 Companies for Diversity List” because of our commitment to a culture of inclusion – for guests and Team Members of every background, gender, sexual identify, ability, heritage and belief.


Hilton has always strived to reflect the global communities where we live and work, and to attract the best talent in hospitality by building a culture that truly is "for all, by all."

Celebrating one of Hilton's Hospitality Heroes, Rasa Valentaite


Thinking Globally, Acting Locally

As stewards of the thousands of communities in which we operate, we leverage our broad footprint and our passionate global community of Team Members to contribute to community development and resilience. As part of our commitment to the local communities that we operate in, we participate in global volunteer programs, food donation initiatives and disaster relief projects.

WaterAid, a Hilton Global Foundation Grantee, met with locals in Tanzania to fetch water at a water point that they use to wash clothes, take a shower, and for drinking. Before this water point was installed, the same journey took them two hours to fetch water.


A Culture of Integrity

As a business of people serving people, respecting and protecting human rights is core to our mission. Our commitments and expectations are established in our Code of Conduct, Human Rights Principles, and Responsible Sourcing Policy, and prohibit the use of any Hilton property, product or service in any manner that supports or enables any form of abuse or exploitation.


With operations spanning 122 countries and territories, we recognize the immense economic, environmental and social impact we have through our supply chain.

Hilton partnered with It’s a Penalty to train our hotel teams and raise awareness among guests to fight human trafficking around Super Bowl LIV in Miami, Florida and Super Bowl LV in Tampa, Florida.